Each year, we report on several indicators (in U.S. dollars) that show progress toward achieving our financial-vitality goals. The trends this reveals can show how our corporate responsibility programs contribute to our vitality over time.
Net revenue is billings excluding reimbursable and non-reimbursable expenses and bad debt allowances.
Net project starts indicates the total revenue expected from projects started in the reported year.
Employee retention, while not a direct financial indicator, is associated with financial vitality. Our retention rate is high, but experienced a dip during the second year of the pandemic, when the Great Resignation began affecting many industries. We are focused on multiple cultural and development initiatives to keep our retention strong.