Company-paid community service hours metric tracks the on-the-clock hours our employees spent in community service activities, including hours for local volunteerism through our Volunteer Days benefit and half the hours they spend participating in the ACE Mentor Program. The pandemic years of 2020 and 2021 saw reduced hours due to limited opportunities for in-person service. However, we’re committed to increasing employee service hours by 10% each year, and in 2022 we met this target, with a 47% increase.