2020 Progress Report: Helping Communities

The company-paid community-service metric tracks "on-the-clock" hours our employees spent in community service activities, including half of time spent in ACE Mentor Program participation (see below) and up to one week of service for our Bridges to Prosperity team members. While the long-term trend is increasing participation, the COVID-19 pandemic limited in-person service opportunities and delayed the construction of a Bridges to Prosperity project in Rwanda in 2020.

We track the company-paid time U.S. employees spend as mentors or board members with the ACE Mentor Program of America. ACE volunteers are paid for 50 percent of their participation hours – an average of 15 per year – with the remainder a contribution of their personal time. With a change to remote programs in 2020, our employees were able to continue to serve as mentors throughout the pandemic.